Privacy Policy & Terms of Use

Your Friendly Garage Door Guy prioritizes protecting your privacy. This privacy policy was created to demonstrate Your Friendly Garage Door Guy's firm commitment to the privacy of our members and website users. It explains what types of information Your Friendly Garage Door Guy will collect on friendlygaragedoorguy.com and how it will be stored and used.

Personally Identifiable Information May Be Collected
Your Friendly Garage Door Guy members and individuals who sign up to receive Your Friendly Garage Door Guy e-communications and SMS messaging do so voluntarily via the Your Friendly Garage Door Guy website (contact forms). More specifically, SMS consent is obtained through your website. Consumers provide us with contact information through contact forms (such as name, e-mail address, mailing address, and phone number). We may use this information for specific, limited purposes regarding the support services we provide.

You may always opt out, either now or at any time in the future, if you do not wish to receive communication from us via email or SMS messaging. SMS opt-in or phone numbers are not being shared for the purpose of SMS. It is also your right to access, update, or delete any information provided to us at any time. We do not resell any personal information or phone numbers gathered via our website, email, in-person, or through SMS, and they are not shared with third-party services that are not a part of business operations.

IP addresses
Your Friendly Garage Door Guy uses your IP address to help diagnose problems with our server, to administer friendlygaragedoorguy.com, and for statistical metrics used to track website visitor traffic.

Cookies
Our friendlygaragedoorguy.com site uses “cookie” messages to automatically help provide better services. They remind us who you are and your preferences for our website based on what you’ve done and told us before. The “cookie” is placed on your computer and is read when you come back to our website. Cookies let us take you to the information and features you’re particularly interested in. They also let us track your usage of friendlygaragedoorguy.com to provide insight into which parts of our sites are most popular. You can reject cookies or cancel them by instructing your Web browser accordingly.

How Your Information May Be Used
We use your personal information to provide you with personalized service, send e-mail alerts and newsletters, send SMS regarding support groups and gatherings, answer requests for appointments or general information, etc. We may also use your information to track visitors to our website. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties. We do not sell any information to third parties.

You may choose to opt-out at any time, which will cease all marketing communications with us. However, any operational communications regarding your service account will remain intact to ensure you receive timely updates regarding service appointments, warranty information, billing, or product updates.

Email Privacy
Your Friendly Garage Door Guy does not provide, sell, or rent email addresses with third parties unrelated to our business operations.

SMS Privacy
We do not share your phone number or any other personal information with third parties unrelated to our business operations.

External Links
The friendlygaragedoorguy.com domain includes links to external websites. These links may relate to resources provided as information sources for users, or links to account details, preferred vendor partners, or marketing and analytical resources. These links do not fall under the website URL domain, and Your Friendly Garage Door Guy is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

Modifications
We may occasionally amend this privacy policy. It is the responsibility of the user to review the Privacy and Terms of Use policy. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.